Marriage Matters International
Confidentiality
What you share in counselling is treated with care. Here is how we protect it, and the limits that apply.
Our commitment
Counselling only works when you feel safe to speak honestly. Marriage Matters International follows a written confidentiality policy that explains how client information is handled. You are welcome to ask for a copy before your first session.
What stays private
What you share in sessions, your session notes and the fact that you are a client are kept confidential. Notes are stored securely and are only accessed by the counsellors involved in your care and, where it applies, their clinical supervisor.
Couples and individual sessions
When you attend as a couple, your counsellor will explain at the start how information shared in any individual conversations is handled, so there are no surprises later.
The limits of confidentiality
There are ethical and legal limits. A counsellor may need to share information without consent if there is a serious risk of harm to you or someone else, if a child or vulnerable adult may be at risk, or where the law requires it. Wherever possible, we will talk with you first.
Questions
If you have any questions about confidentiality, email [email protected].
Ready to take the first step?
Start with a free 30-minute clarity call, or book and pay for a session with the counsellor of your choice.
